As part of the video delivery eco-system, Agama Technologies - the specialist in video service quality and customer experience - empowers service providers with insights and awareness that increase efficiency, agility and customer satisfaction. Agama’s industry-leading assurance solution offers powerful analytics and visualization capabilities that transform the wealth of data into timely, actionable and useful insights across teams and workflows.
To assure service quality and to really understand how the end-customer is experiencing and using the video service, Agama provides a unified end-to-end monitoring, analytics and visualization solution that covers the entire service delivery in real-time with in-depth KPIs and metrics; from encoding to delivery to STBs, apps and devices.
With a holistic view, silos can be broken down and the video service can be managed on multiple dimension. The Agama solution drive excellence and operator profitability in service creation, delivery and consumption.